tk877's Privacy Policy

tk877 ("we", "our", "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, store, use, and protect the personal information of users ("user", "you") of our website and mobile platform.

By using our services, you are considered to have accepted the terms of this Policy. This Policy is an integral part of our Terms and Conditions. Please read this Policy in full before opening or continuing to use an account on the tk877 platform.

This Policy may be updated from time to time. For any significant changes, we will notify you via your registered email address or through a notice on the platform. Continued use of the service after an updated Policy is published means you have accepted those changes.

tk877 only collects information that is necessary for the proper operation of our services, verifying user identity, processing financial transactions, and ensuring security.

2.1 Personal Information

During account registration and verification, we may collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — only persons aged 21+ may use the service)
• Email address
• Mobile number
• Password (stored in encrypted form)
• National ID card or passport number (where required for identity verification)

2.2 Financial Information

To manage deposit and withdrawal transactions, we collect the following information:

• bKash, Nagad, or Rocket account number
• Bank account details (if bank transfer is used)
• Transaction history and amounts

We never store sensitive financial information such as card numbers or bank PINs.

2.3 Technical Information

When you use our platform, certain technical information is collected automatically:

• IP address
• Browser and operating system type
• Device identifier
• Cookie and session data
• Page visit logs and click patterns
• Time and duration of activity on the platform

2.4 Communication Information

When you contact our support team via live chat or email, the content of that conversation may be stored for the purpose of improving service quality and resolving issues.

tk877 uses collected information only for specific and legitimate purposes. We use your information for the following:

• Account management: For registration, login, identity verification, and ensuring account security.
• Financial transactions: For processing deposits and withdrawals, verifying transactions, and preventing financial fraud.
• Customer support: For resolving your issues and providing 24/7 live chat and email support.
• Age verification: To confirm that only persons aged 21+ are using the service.
• Security and fraud prevention: For detecting and preventing suspicious activity.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To improve the functionality, usability, and user experience of the platform.
• Relevant communications: To send bonus, promotion, and important account-related notifications (only with your consent).

tk877 never sells, rents, or exchanges your personal information with third parties. However, information may be shared in the following limited circumstances:

4.1 Trusted Service Providers

Necessary information may be shared with third-party service providers engaged in tasks such as payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure, and fraud detection. These providers operate under strict confidentiality agreements and are required to use the information only for specified purposes.

4.2 Legal Obligations

We may have a legal obligation to disclose information in response to a court order, a lawful request from an investigating authority, or the requirements of applicable law. In such cases, the information disclosed will be kept to the minimum necessary.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, you will be notified in advance and this Policy will remain in effect.

The security of your information is our highest priority. tk877 follows industry-standard technical and organizational measures:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
• Data Encryption: Sensitive information (passwords, financial details) is stored in encrypted form.
• Access Controls: Personal information can only be accessed by authorized personnel.
• Firewall and Security Monitoring: Continuous cyber threat monitoring systems are active at all times.
• Security Audits: Regular internal and external security assessments are conducted.
• Data Minimization: Information not required for the service is not collected.

However, no internet-based system is completely secure. Keep your account password confidential, and if you notice any suspicious activity, contact us immediately at [email protected].

The tk877 platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login status, manage sessions, and ensure security.
• Functionality Cookies: Help remember your preferences (language, theme).
• Analytics Cookies: Used to analyse and improve platform usage, but are not personally identifiable.

6.2 Cookie Controls

You can reject or delete cookies through your browser settings. Please note that disabling essential cookies may affect some key functions of the platform.

tk877 retains your information only for as long as is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active accounts: Information is retained for as long as the account remains active.
• Closed accounts: Certain information may be retained for a specified period after account closure as required by law.
• Financial transaction records: Retained for the period specified under applicable financial regulations.
• Communication logs: Kept for a limited period to help improve support services.

After the specified period, personal information is securely deleted or anonymised.

As a tk877 user, you have the following rights over your own information:

• Right of access: You may request a copy of the personal information we hold about you.
• Right to rectification: You may request that inaccurate or incomplete information be corrected.
• Right to erasure: In certain circumstances you have the right to request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to opt out of marketing communications: You may opt out at any time to stop receiving promotional messages.

To exercise these rights, email us at [email protected]. We will endeavour to respond to your request within a reasonable time.

tk877's services are strictly for persons aged 21 and above only. We do not knowingly collect any personal information from minors. If a user is found to be under 21 years of age, their account will be closed immediately and the associated information will be deleted.

If you believe a minor has opened an account on our platform, please notify us immediately at [email protected].

The tk877 platform may contain links to third-party websites. We are not responsible for the privacy practices of those external sites, and their policies may differ from ours. You are advised to read the privacy policy of any third-party site before visiting it.

Payment gateway service providers (bKash, Nagad, Rocket, etc.) operate under their own privacy policies. When using these services, the policies of the relevant provider also apply.

tk877 reserves the right to amend this Privacy Policy at any time. Changes will take effect upon publication on this page. For significant changes, you will be notified via your registered email address or through a notice on the platform.

Continued use of the service after an updated Policy is published means you have accepted those changes. You are advised to visit this page regularly to stay informed about updates.

For any questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact our support team:

We will endeavour to respond to your request or complaint within a reasonable time. Your privacy is very important to us, and we always uphold the principles of fair play and transparency.